Flight Change Policy

Aeromexico offers various options for passengers who need to modify their travel plans.

1. Ticket Modifications
   • Online Changes: Passengers can modify their flight details, such as departure date, time, or destination, through the "Manage Your Booking" section on Aeromexico's official website. Eligibility for online changes depends on the fare conditions of your ticket. Some fees and charges may apply, depending on the fare conditions of your ticket.
   • Change Fees: Change fees vary based on fare type and timing:
     • Basic Fare: Changes are not permitted.
     • Classic Fare: Changes are allowed with a fee, subject to availability and fare difference.
     • AM Plus Fare: Changes are allowed with a fee, subject to availability and fare difference.
     • Flexible Fare: Unlimited changes are allowed without extra charges; fare differences may apply.
   • Same-Day Flight Changes: Depending on the fare type, same-day flight changes may be permitted. It's advisable to check the specific fare rules associated with your ticket.

For Assistance: You can contact Aeromexico directly through their customer service channels. If you encounter long wait times or busy lines, feel free to call +1(833) 280-0600 for immediate support.

Cancellation Policy

Understanding Aeromexico's cancellation policies can help you manage unexpected changes to your travel plans.

1. 24-Hour Cancellation: Aeromexico allows passengers to cancel their booking within 24 hours of purchase without penalty, provided the booking was made at least seven days before the departure date. This applies to all fare types.
2. Refund Eligibility: Refunds depend on your ticket's fare conditions:
   • Basic Fare: Non-refundable.
   • Classic Fare: Non-refundable.
   • AM Plus Fare: Non-refundable.
   • Flexible Fare: Refundable; cancellations are permitted any time prior to the scheduled departure for a full refund to the original form of payment.
3. No-Show Policy: If you fail to show up for a flight without notifying Aeromexico in advance, your booking for all remaining flights in your itinerary may be canceled.

For Assistance: You can contact Aeromexico directly through their customer service channels. If you encounter long wait times or busy lines, feel free to call +1(833) 280-0600 for immediate support.

Baggage Policy

Being aware of Aeromexico's baggage policies ensures a smoother travel experience.

1. Carry-On Baggage
   • Allowance:
     • Basic Fare: 1 piece of carry-on baggage and 1 personal item with a combined weight limit of 10 kg (22 lbs).
     • Classic, AM Plus, and Flexible Fares: 1 piece of carry-on baggage and 1 personal item, each weighing no more than 15 kg (33 lbs).
   • Size Restrictions: The maximum dimensions for each carry-on item are 55 x 40 x 25 cm (22 x 16 x 10 inches). Personal items should be placed either under the seat in front of you or in the overhead compartment.

For Assistance: You can contact Aeromexico directly through their customer service channels. If you encounter long wait times or busy lines, feel free to call +1(833) 280-0600 for immediate support.

2. Checked Baggage
   • Allowance:
     • Basic Fare: Checked baggage is not included; passengers can purchase checked baggage separately.
     • Classic Fare: Checked baggage is not included; passengers can purchase checked baggage separately.
     • AM Plus Fare: 1 piece of checked baggage included.
     • Flexible Fare: 1 piece of checked baggage included.
   • Size and Weight Restrictions:
     • Dimensions: Each checked bag must not exceed 158 cm (62 inches) in overall dimensions (length + width + height).
     • Weight: Each checked bag must not exceed 23 kg (50 lbs).
   • Excess Baggage: Fees apply for baggage exceeding the free allowance. For detailed information on excess baggage fees, please refer to Aeromexico's baggage policy.

Excess Baggage: Fees apply for baggage exceeding the free allowance. For detailed information on excess baggage fees, please refer to Aeromexico's baggage policy.

Final Thoughts

• Aeromexico aims to offer flexibility and convenience to all travelers. By understanding their policies on flight modifications, cancellations, and baggage, you can make informed decisions and enjoy a hassle-free journey.
• For Assistance: You can contact Aeromexico directly through their customer service channels. If you encounter long wait times or busy lines, feel free to call +1(833) 280-0600 for immediate support.

Plan Smart. Travel Easy. Enjoy Your Journey with Aeromexico!