Flight Change Policy

JAL offers various options for passengers who need to modify their travel plans.

1. Ticket Modifications
   • Online Changes: Passengers can modify their flight details, such as departure date, time, or cabin class, through the "Manage Your Booking" section on JAL's official website. Eligibility for online changes depends on the fare conditions of your ticket. Some fees and charges may apply, depending on the fare conditions of your ticket.
   • 24-Hour Change Policy: JAL allows passengers to change their flight details within 24 hours of booking without incurring additional fees, provided the booking was made directly with the airline. Fare differences may still apply.
   • Flex and Flex Plus Fares: Opting for Flex or Flex Plus tickets provides greater flexibility, allowing free changes and cancellations. These fare types are ideal for travelers whose plans may change.

For Assistance: You can contact JAL directly through their customer service channels. If you encounter long wait times or busy lines, feel free to call +1(833) 280-0600 for immediate support.

Cancellation Policy

Understanding JAL's cancellation policies can help you manage unexpected changes to your travel plans.

1. 24-Hour Cancellation: Passengers can cancel their booking within 24 hours of purchase without penalty, provided the booking was made at least seven days before the departure date. This applies to all fare types.
2. Refund Eligibility: Refunds depend on your ticket's fare conditions. Passengers can request a refund through JAL's refund application page. Some tickets may be non-refundable or may incur cancellation charges.
3. Flex Plus Fares: These fares offer the most flexibility, allowing free cancellations and full refunds. It's advisable to review the specific fare conditions associated with your ticket.

For Assistance: You can contact JAL directly through their customer service channels. If you encounter long wait times or busy lines, feel free to call +1(833) 280-0600 for immediate support.

Baggage Policy

Being aware of JAL's baggage policies ensures a smoother travel experience.

1. Carry-On Baggage
   • Allowance:
     • Economy Class: 1 carry-on bag up to 10 kg (22 lbs).
     • Premium Economy, Business, and First Class: 2 carry-on bags with a combined weight of up to 15 kg (33 lbs).
   • Size Restrictions: The maximum dimensions for each carry-on item are 55 x 40 x 25 cm (22 x 16 x 10 inches). Personal items should be placed either under the seat in front of you or in the overhead compartment.

For Assistance: You can contact JAL directly through their customer service channels. If you encounter long wait times or busy lines, feel free to call +1(833) 280-0600 for immediate support.

2. Checked Baggage
   • Allowance
     • Economy Class: 1 piece up to 23 kg (50 lbs).
     • Premium Economy: 2 pieces, each up to 23 kg (50 lbs).
     • Business and First Class: 2 pieces, each up to 32 kg (70.5 lbs).
   • Size Restrictions: Each checked bag must not exceed total dimensions of 158 cm (62 inches). Bags exceeding these dimensions may incur additional fees.
   • Excess Baggage: Fees apply for baggage exceeding the free allowance. For detailed information on excess baggage fees, please refer to JAL's baggage policy.

For Assistance: You can contact JAL directly through their customer service channels. If you encounter long wait times or busy lines, feel free to call +1(833) 280-0600 for immediate support.

Final Thoughts

• JAL aims to offer flexibility and convenience to all travelers. By understanding their policies on flight modifications, cancellations, and baggage, you can make informed decisions and enjoy a hassle-free journey.
• For Assistance: You can contact JAL directly through their customer service channels. If you encounter long wait times or busy lines, feel free to call +1(833) 280-0600 for immediate support.

Plan Smart. Travel Easy. Enjoy Your Journey with Japan Airlines!